Job Description

Title of Position
Artisan: Locksmith
Post Number
8026870 ( ITS 1375)
Faculty/Department
University of the Western Cape -> Services -> Infrastructure & Engineering
Type of Position
Permanent - Full Time
Length of Contract Period
Location
Main Campus - Bellville, WC ZA (Primary)
Closing Date
8/12/2025
Role Clarification & Key Performance Areas
The University of the Western Cape (UWC) is a vibrant, diverse and dynamic university, rooted in the African continent with an increasing global reach. UWC actively responds in critical and creative ways to the development needs of the country, within an ever-changing and challenging global context.
The Artisan Locksmith is responsible for providing specialized locksmith services, including the installation, maintenance, and repair of locks, keys, and security systems. They are highly skilled tradespeople who understand the complexities of various locking mechanisms, and they work to ensure the safety and security of clients.
Reporting to the Manager: Maintenance, the appointee's duties will include, but not be limited to the below tasks:

• Lock Installation and Repair:

• Install, repair, and replace locks.
• Troubleshoot and repair malfunctioning locks and security devices.
• Provide expertise in the repair and rekeying of traditional locks and modern keyless systems.

• Key Cutting and Duplication:

• Accurately cut and duplicate keys for customers based on specifications or original keys.
• Create specialized keys for high-security locks.

• Emergency Lockout Services:

• Respond to emergency lockout situations.
• Safely and efficiently unlock doors, or vehicles without causing damage.

• Customer Service:

• Provide professional, friendly, and timely service to clients.

• Inventory Management:

• Manage inventory of locks, keys, and security-related equipment.
• Ensure that tools and materials are in good working condition.

• Compliance and Safety:

• Ensure compliance with local laws, regulations, and industry standards related to locksmithing and security systems.
• Adhere to safety protocols during the installation, repair, and maintenance processes.

Minimum Requirements

• Senior Certificate (Matric Grade 12)
• Relevant Trade certificate
• 3 years' relevant experience, with 2 years supervisory experience
• A valid drivers' license (2 years driving experience)
• Valid Psira registered (If not currently in possession, will need to be in the process of acquiring certification within 6 months).

Knowledge, skills and capabilities

• Basic computer literacy in MS-Word and Excel

• Knowledge/Experience

• Knowledge of a variety of lock types, including traditional and digital systems.
• Technical Skills:
• Proficient in the use of locksmithing tools and equipment.
• Ability to handle emergency lockout situations with skill and care.
• Working knowledge of building management systems.

• Problem-Solving:

• Strong analytical skills to troubleshoot and solve complex lock and security issues.

• Customer Service:

• Excellent communication skills to explain services and address customer needs.
• Ability to provide outstanding customer service under pressure.

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.
To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at https://uwc.hua.hrsmart.com/hr/ats/JobSearch/viewAll. For any queries, please contact the Human Resources Department at +27 21 959 4063/9763/9708/3551/3756 or email: e-recruitment@uwc.ac.za.
DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

Skills Required