Job Description

Empowering Africas tomorrow, togetherxe2x80xa6one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary To lead and manage a team of Private Wealth Bankers as well as Sales Support Consultants within a defined geographical area, driving growth in high-net-worth client acquisition, relationship deepening and revenue generation.
The role is responsible for implementing the Private Wealth Banking strategy, ensuring exceptional client experience, compliance and talent development aligned to business priorities.
Formulate tactical strategy and associated delivery plans related to single practice areas.
Ensure proactive integration and operational tactical enhancement.

People Management:

• Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Customer Management

• To manage customers experience for all clients and turnaround times

Risk and Operations Management:

• Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Business Management:

• Manage the levels of performance and service standards that need to be achieved by translating the Business Units strategy into achievable objectives and contracting these through the Performance Development process for the team.

Stakeholder Management :

• Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Customer Experience:

• To provide service excellence and achieve customer satisfaction

Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised