Job Description

• Render a comprehensive pro-active security service;
• Liaise with client, Regional Clients and handle all internal and External Security queries; Ensure client satisfaction and retention;
• Sustain growth and profitability;
• Increase and sustain the performance and productivity of all staff; Sub-Contractor and Sub Divisions Planning and management;
• To deliver effective team management; Financial management;
• Personnel management;
• Carrying out dynamic security and safety risk assessment;
• Maintaining effective relationships with client staff, management and contractor and service providers Providing reports and recommending process improvements;
• Acting as a focal point for security operations decision making during routine and emergency situations; Adhering to compliance standards and relevant laws;
• Alignment and liaison with all security service provider;
• Alignment and to ensure allocation of all responsible sites are kept up to date, polygons and site lists spread sheet;
• Ensure compliance to the Company's disciplinary code;
• Ensure that all company SOP's are followed;
• Ensure training takes place as and when required;
• After hour visits and willing to work long hours;
• Any other duties deemed relevant to the role;

Preferred qualifications/attributes/skills:

• PSRA certification - Grade A;
• Grade 12 or equivalent qualification;
• Minimum 5 years' operational management experience/exposure;
• Good Labour Relations skills;
• Excellent written & verbal communication skills;
• A working knowledge of MS Office (Word, Excel, Outlook); Bilingual (English and any other South African language); Good interpersonal and customer relations;
• Ability to work independently and under pressure; Willing to work extensive hours as and when required; Willing to work after hours and be on standby;
• Clean disciplinary, criminal and credit record;
• Code 08 Drivers license and own reliable transport;
• Experience of implementing Quality Management Standards;
• The ability to manage and deliver projects, draft and implement policies and influence senior stakeholders;
• Experience of working with control room systems;
• Analytical and quality focused - able to produce accurate management information; Excellent presentation and IT skills are required;
• Target and KPI focused yet able to deliver whilst maintaining employee engagement;
• Excellent people and performance management skills: motivate, coach, develop, inspire and ability to identify training needs;
• Firearm competency in all three firearms;

Skills Required