Job Description

Key Accountabilities & Responsibilities

Drive sales by ensuring all outlets are optimally indexed on the full range of products listed by the network(s). Ensure customers are registered and adequately trained on the Vivo Mobile Incentive Scheme. Escalate any stock or pricing issues to the relevant Regional Manager (RM). Achieve monthly sell-out targets. Monitor and report on outlet pricing queries and requirements. Ensure all Point of Sale Materials (POSMs) are correctly placed, with priority given to securing the best display positions. Maintain the cleanliness, suitability, and professional appearance of display areas. Ensure dummy and live handsets, as authorized by Networks and Outlets, are available, charged, securely displayed, and in working order. Ensure deal posters are correctly placed. Take and submit photos of all displays built in outlets. Develop and maintain strong relationships with new and existing clients across all levels. Represent the company professionally to all networks, service providers, outlets, and customers within the territory. Provide hands-on training to outlet staff and customers on both current and newly launched products. Offer exceptional after-sales support by responding to queries, handling escalations, and following up until resolution. Report on general market trends, competitor activity, and outlet-specific insights. Inform the line manager of any handset failures, complaints, or relevant operational issues. Provide daily field activity reports. Assist with updating company databases, gathering, and submitting all outlet information on an ongoing basis. Ensure complete and accurate knowledge of all company products. Maintain personal hygiene and professional appearance in accordance with Vivo's standards.

Required Skills & Knowledge:

National Senior Certificate Min 3 years experiences as an Area/Field Marketing Manager within the Telecommunications industry Result driven Strong interpersonal skills Strong negotiation skills Presentation skills MS Office Suite - Intermediate Must have own reliable vehicle and a valid drivers license
Job Type: Full-time

Work Location: In person