Job Description

Area Manager (Retail) (JB5405)
Sandton, Gauteng
R20 000 to R25 000 a month CTC
Permanent
A leading fashion retail brand is looking for a driven and strategic Area Manager to oversee the performance of its prime location retail outlets across Gauteng. This senior leadership role is instrumental in driving sales, developing high-performing teams, and ensuring exceptional customer experiences across multiple sites. The Area Manager will be responsible for implementing key business strategies, maintaining compliance, and identifying opportunities to enhance market share and brand equity
Minimum Requirements:
Matric certificate
Valid driver's license and own reliable vehicle
Relevant tertiary qualification (Retail/Business Management preferred)
Experience in budget management and financial oversight
Familiarity with brand activation and promotional strategies
Minimum 5 years' experience in a similar retail management role
Excellent communication skills
Strong business and commercial acumen
Proven selling, presentation, and negotiation skills
Proficiency in MS Office (especially report writing)
Demonstrated leadership and team coaching experience
Excellent multitasking and time management abilities
Strong customer service orientation
Duties and Responsibilities:
Leadership and Team Management
Manage retail operations across multiple branded stores in Gauteng
Lead and develop site managers to meet business objectives
Cultivate a high-performance, responsive, and results-oriented retail culture
Coach junior managers and build motivated, customer-centric teams
Set and enforce high retail standards throughout the region
Sales Planning and Performance
Drive sales strategy, planning, and forecasting
Collate and analyze store performance reports and POEs
Conduct monthly SWOT analysis per store and report insights
Manage promotional planning and weekly sales targets
Conduct at least two training sessions per week
Implement mid-month sales projection action plans
Oversee customer database management and complaints resolution (within 24 hours)
Maintain store visit schedules and detailed sales planner updates
Visual Merchandising and Branding
Submit weekly visual checklists with improvement suggestions (including stockroom review)
Recommend and track promotional plans to drive regional sales
Ensure visual merchandising aligns with stock density standards
Compliance and Administration
Ensure full corporate and legal compliance, including OHS standards
Respond to internal audits and risk management directives
Oversee all administrative aspects of store operations
Manage headcount, ER/HR processes, and performance reviews
Facilitate regular feedback and staff development initiatives
Liaise with landlords, suppliers, and regional offices professionally
Operational Oversight and Market Competitiveness
Handle stock, supplies, and budget management across all locations
Conduct market trend analyses and implement insights
Identify gaps in market share and in-store execution
Monitor competitor activity and customer feedback
Foster third-party relationships and uphold corporate image
Coordinate and support health & safety initiatives and field audits
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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