Job Description

Our Client, a prominent brand in the Retail Industry, is seeking to employ an Area Manager to their team based in East London.
Requirements:

• Minimum of 5 years' experience in a similar Area Manager role.
• Clothing retail experience is essential.
• Matric required.
• Post-matric or formalised qualifications are advantageous.
• Proven ability to manage multiple retail stores or branches.
• Strong staff management and leadership capability.
• Excellent communication skills, both written and verbal.
• Good attention to detail.
• Ability to work under pressure and use own initiative.
• Computer literacy with Microsoft Office.
• Valid Code 8 driver's licence.
• Willingness to travel extensively.

Responsibilities, but not limited to:

• Manage all operational aspects within the assigned business unit.
• Support the Operations Manager in evaluating business decisions, planning, and performance outcomes.
• Drive achievement of business unit goals, plans, implementation, and performance evaluation.
• Oversee asset management, ensuring stores are neat, maintained, and fully functional.
• Coordinate janitorial services, maintenance, and repairs.
• Manage stock control, inventory accuracy, and accountability for shortages or overages.
• Prepare stock replenishment requisitions and manage slow-moving stock and loss prevention action plans.
• Oversee merchandising standards, store layouts, seasonal displays, and promotional presentations.
• Ensure consistent housekeeping and visual standards across all stores.
• Implement marketing and promotional activities to maximise sales.
• Achieve and exceed regional and store sales targets.
• Monitor competitor activity, pricing, and market trends.
• Ensure administrative standards and procedures are followed across stores.
• Oversee cash handling procedures and daily verification of financial documentation.
• Control expenses to maximise branch profitability.
• Recruit, train, manage, and discipline staff in line with company policies.
• Allocate staff duties and manage performance and development.
• Ensure security procedures are strictly followed and monitor security personnel.
• Maintain high customer service standards and handle customer enquiries and complaints.
• Train staff in customer service excellence and consistently attract and retain clientele.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.

Skills Required