Area Manager (retail)

East London, Eastern Cape, South Africa

Job Description

My client is seeking a dynamic Area Manager to oversee multiple stores, drive performance, and ensure operational excellence. The position will report directly to the Operations Manager.
Job Purpose

  • The Area Manager is responsible for all operations in his/her business unit
  • The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision
  • The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance.
Qualification
  • Matric
  • Post Matric / formalized qualifications are advantageous
Requirements
  • Minimum 5 years' experience in Clothing Retail Operations environment as an Area Manager
  • Valid code 8 Driver's License - unendorsed
  • Willingness to travel extensively
Key accountabilities
Asset Management
  • Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy
and that inside fixtures and fittings are accounted for and maintained * Co-ordination of janitorial and repair services
Stock Control
  • Responsible for all stock and will be held accountable for all overages and shortages.
  • Should ensure control of inventory.
  • Prepare requisitions to replenish stock. Identify and report on slow selling items.
  • Stock loss action plan
Merchandising
  • Manage the quality and quantity aspects of the merchandise assortments.
  • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise.
  • Ensure required housekeeping standards at all times.
  • Ensure that there is an equal standard throughout the stores.
Marketing and Sales
  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are
exploited. * Achieve and exceed store sales targets.
  • Actively participate in promotions, stay up to date with current advertising and provide sales leadership
to staff. * Stay current with products, marketing and pricing of area retailers with similar products.
Admin and Cash
  • Ensure that the standard of administration and procedures in store are met.
  • Make certain that business direction and strategies are followed.
  • Ensure that the responsible persons are following proper procedures when handling all store cash.
  • Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.
Management of Staff
  • Assign employees to specific duties.
  • Encourage, assist and train employees to become a motivated sales force.
  • Manage performance and development of staff
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when
necessary. * Determine when extra temporary staff is needed and recruit same.
Security
  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum.
Customer Service
  • Must possess strong customer service and communication skills and the ability to apply a friendly and
enthusiastic manner on a daily basis. * Train staff in customer service.
  • Assist customers with enquiries and complaints.
  • Continuously satisfy customer needs and attract clientele.

Skills Required

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Job Detail

  • Job Id
    JD1609321
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East London, Eastern Cape, South Africa
  • Education
    Not mentioned