Job Description

Job Summary Responsibilities:

• Develop and implement business plan and strategy.
• Maintain sound relationships with clients, third party service providers and all other stakeholders.
• Maintain, manage and monitor all customer related operational issues.
• Develop and execute regional sales plans and strategies.
• Prepare sales forecasts and budgets.
• Implement, monitor and manage sales targets and GP margins.
• Execute new business development strategies and client retention relationships to meet and exceed targets.
• Manage and monitor all departmental/branch expenditure.
• Ensure staff are empowered and motivated to deliver excellent service.

Operational Requirements:

• Manage branch performance in line with business
• Ensure corporate governance
• Ensure Health and Safety
• Manage and monitor risk management
• Maintain and update client SLAs and client rates where applicable,
• Manage and maintain branch data files as per company policies and
• Ensure maintenance of company
• Ensure accurate and timely submission of reports, maintain records, and provide feedback to management.
• Ensure compliance with policies and
• Ensure standard operating procedures as well as KPI measures are developed, implemented, and monitored.

Sales and Marketing:

• Develop, manage, and nurture new business partnerships and accounts to accomplish volume and exceed targets.
• Target new sales opportunities, initiate and monitor action plans to secure new business.
• Establish relationships with key decision makers at existing clients to enhance client / contractor retention.
• Manage the performance and activities of the business unit.

Financial Reporting:

• Ensure financial results are analysed and signed off, as and when required.
• Submission of monthly flash reports by the first working day of every month.
• Ensure the debtors aging is kept current and escalate where necessary.

People Management:

• Manage the performance of branch employees according to Primeserv policies and procedures.
• Ensure all staff are adequately trained in terms of their duties and legal
• Ensure compliance to LRA/BCEA.
• Manage and maintain staff and assignee
• Plan and adjust staff workloads and allocate daily tasks to team
• Provide advice, coordination, and support to team
• Ensure all operations staff adhere to standard operating procedures and safety protocols.

Experience Required:

• A minimum of 3 years managerial experience.
• Excellent computer skills (MS Office).
• Minimum of 5 years TES experience.

Personal Competencies, Traits and Attributes:

• Self-Starter, productive, works well in a team and independently.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management skills.
• Excellent sales and negotiation skills.
• Proven track record in both operational and sales management.
• Proven track record in good people management, team building and leading skills.
• Good presentation and negotiation skills.
• Good planning and organisational skills.
• Strong attention to detail.
• The ability to work under pressure.
• Deadline driven.
• Good understanding of budgeting and forecasting.
• Valid drivers license and own vehicle essential.
• Must be prepared to travel regularly.
• Strong analytical thinker with planning and time management skills.

Primeserv Denverdraft
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