Job Description

Our client in the cleaning and trolley services industry is currently looking for an Area Manager to join their team in Cape Town.
Position: Area Manager
Location: Cape Town, Western Cape
Minimum Qualifying Criteria:

• Matric
• Minimum 5 years experience within the cleaning, hygiene, or facilities management industry.
• Trolley experience would be highly advantageous
• Strong organizational, leadership, and communication skills are also essential
• SA Driver License

Roles and Responsibilities:

• Planning/ Scheduling site visits on weekly basis and informing head office of scheduled jobs.
• Adhering to site visit frequency as per updated site allocation list from head office
• Check-in on app at every site visit and complete questionnaire per site once per month.
• Meet with Team and ensure Trolley 101 training has been completed for all porters and training register has been signed and submitted to head office.
• Ensure all staff are at work and report absenteeism and late arrivals immediately to payroll department.
• Arrange for replacement for absent staff within 90 minutes.
• Casuals to be arranged timeously and payroll to be informed immediately.
• To ensure porters are on site, Friday - Sunday, on month end weekends, public holidays and festive seasons.
• Ensure all new porter documents are submitted within 48hrs of employment (Contracts, Data form, ID, Proof of bank and uniform order)
• Only employ staff that are ETI Compliant. If not ETI Compliant, written approval is required from Director.
• Ensure all timesheets are completed correctly and submitted to payroll by your team leader every Monday.
• Ensuring all porters on site have uniforms and the correct quantity sets of uniform.
• Ensure all trolley bays are full for customers and are kept neatly in store trolley bays.
• Ensure receiving area and trolley bay is clean and photo monthly image submitted on management app.
• Ensure Team leader submits weekly trolley count to Trolley Count Data Capturer at Head Office.
• Conduct internal audit count at all sites once per month and submit to head office.
• Report any lost or stolen trolleys immediately to head office for recoveries to be actioned in your area.
• Ensure that the blockers are in place at exits all times.
• Complete repair analysis for all broken trolleys and stored where customers cannot use them.
• Ensure trolley maintenance is completed at least once a month, and relevant documents are submitted to head office.
• Immediately Report on any accidents or incidents to head office.
• Ensuring all sites have compliance files with latest templates and enough copies for porters to use on site.
• Ensure all sites are well stocked with chemicals and cleaning supplies.
• Placing cleaning and chemical orders with head office the first week of every month.
• Ensure all trolleys and baskets are deep cleaned at least twice per week.
• Ensure cleaning documents are completed and submitted to head office at month end.
• Check that staff have their ropes to pull trolleys.
• Ensure site has chains and locks if required to prevent trolley losses.
• Ensure that the last person leaving the site locks up and secures the trolleys
• Supervise all sites staff during the day.
• Ensure professional, effective customer relations at all times.
• Make sure that your uniform is clean, your name badge attached on your shirt and that you are presentable when visiting your sites.
• Respond or report back on any head office communications via email or WhatsApp or phone call.
• Ensure that your mobile phone is charged and that you are available to assist store managers with any queries, complaints or issues.

How to Apply:

• Follow the link to our job seeker's page:
• Click "Apply" to submit your CV