Job Description

Our esteemed client in Sandton has a permanent position for an Experienced Architect with mandatory retail expertise. The ideal candidate must have digital transformation experience with CRM platforms and websites, as well as strong skills in AI integration tools such as chatbots and predictive analytics. If you meet these requirements, please send your CV to [insert email/contact details].
Minimum Qualification:

  • Bachelor's degree or equivalent in Computer Science, Data Science, Information Systems, Business Technology, or related field
  • Retail expertise - mandatory
  • Experience in Digital Transformation with CRM platforms and websites
  • Experience with AI integration tools such as chatbots and predictive analytics
Experience: At least 5 years' experience in technology architecture and digital transformation. Proven track record in designing and implementing innovative technology solutions aligned with business objectives, particularly in the retail sector.
Key Skills:
  • Ability to develop and implement technical strategies, systems, and processes
  • Strong analytical and problem-solving abilities
  • Experience in CRM system integration and AI tool deployment
  • Website and digital platform management
  • Retail technology workflows
  • Ability to translate technical concepts into business benefits
Role Description: As an Architect, you will be responsible for designing, implementing, and optimizing technology solutions that support retail and customer engagement strategies. This includes overseeing the integration of AI-driven tools with CRM platforms and websites, enhancing digital customer journeys, and ensuring systems are scalable, secure, and aligned with business objectives.
Key Areas of Responsibility: Technical Architecture & Infrastructure Management - Website, CRM, and digital platform development and management
CRM and Data Integration
AI-driven customer engagement and predictive analytics
Vendor and stakeholder collaboration
Training and adoption of new systems and tools

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Job Detail

  • Job Id
    JD1483559
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned