Job Description

About the client:
Our client is a results-driven digital marketing agency that helps businesses grow through comprehensive digital solutions. They specialize in transforming websites into high-performing, lead-generating assets while building strong brand awareness through SEO, social media marketing, and paid advertising campaigns.
About the role:
We are seeking a motivated and results-oriented Appointment Setter to join our client's sales team. In this role, you will be responsible for engaging with cold and warm leads, qualifying prospects, and booking high-quality appointments for the Sales Team.
This position plays a critical role in maintaining a healthy sales pipeline and driving consistent lead flow. The ideal candidate is confident on the phone, highly organized, fluent in English, and has prior experience working with a digital marketing agency.
Fluency in English is a must.
Experience in a digital marketing agency is required.
What you'll be doing:
Make outbound calls to cold and warm leads to introduce the agency's services and set sales appointments
Follow up with prospects via phone, email, and SMS to nurture leads through the sales funnel
Qualify leads by asking strategic questions to assess fit for the agency's services
Maintain accurate and detailed records of all interactions in the CRM system
Track and report key performance metrics, including call volume, appointments booked, and conversion rates
Schedule appointments for Sales Representatives, ensuring all relevant lead information is shared
Confirm and send reminders for scheduled appointments to reduce no-shows
Proactively conduct outreach and creatively fill the sales calendar, even during slower periods
Who are we looking for?
Minimum 2+ years of experience in appointment setting, cold calling, or lead generation
Proven track record of meeting or exceeding appointment-setting targets
Prior experience working in a digital marketing agency (required)
Basic understanding of SEO and digital marketing services
Strong verbal and written English communication skills
Experience using CRM systems to manage leads and follow-ups
Ability to handle high-volume outreach while maintaining attention to detail
Self-motivated, organized, and results-driven mindset
Position: Appointment Setter
Remote Status: Fully Remote
Preferred Location: Global
Working Hours: 9 am - 6 pm EST
Holidays: US Federal Holidays
Salary: 800 USD - 1400 USD per month
Internal Job ID: 1003
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful - and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.

Skills Required