Appointment Coordinator (admin & Customer Support) Remote
Job Description
Appointment Coordinator (Admin & Customer Support) Remote
Job Location: Remote
Working Hours: Flexible (Generally 8 AM 4 PM OR 9 AM 5 PM)
Reports to: CEO & Sales Manager
Salary: R17,000 - R20,000 per month
About the Role
We are looking for a professional, friendly, and well-spoken Appointment Coordinator to join our team. This role involves responding to inbound leads and scheduling appointments no sales or quote generation is required. The ideal candidate will have a warm and engaging personality, excellent communication skills, and the ability to represent our company professionally over the phone.
Key Responsibilities
- Respond to inbound leads and schedule appointments efficiently.
- Book appointments directly into our CRM (iMove) for the Sales Manager (training provided).
- Follow up on calls through our CRM system to confirm details and ensure smooth scheduling.
- Maintain clear and effective communication with the team.
- Provide a professional and friendly experience to potential clients.
- A friendly and engaging personality with a professional phone manner.
- English as a first language with excellent spoken and written communication skills.
- Highly organized and reliable, able to manage appointments independently.
- CRM experience is a plus but not required (training provided).
- An independent worker who takes initiative and maintains professionalism.
- Previous UK calling experience is beneficial but not essential.
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Job Detail
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Job IdJD1416105
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R17000 - 20000 per month
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned