Job Description

OVERALL PURPOSE OF THE JOB

To provide technical application support to all users within the SACAA and to various applications, enhancements of applications and analysis of application requirements and carry out system testing and upgrades

SOFTWARE ANALYSES & TESTING

Investigate and analyse existing system and recommend improvements. Ensure that software applications are tested. Ensure that application is testing done prior moving to production. Participate in business requirements gathering sessions.

SYSTEMS DEVELOPMENT & CONFIGURATION

Implement application improvements on existing systems within the organisation. Conduct configuration of systems to ensure that the clients' needs are met. Eradicate tedious workflows and duplication on existing applications or systems. Develop data flows. Participate in automation of business processes. Develop business reports and templates.

SOFTWARE UPGRADES

Manage and monitor software upgrades. Test and implement new software releases. Conduct end user training as and when required.

SYSTEM ENHANCEMENTS

Enhance existing systems as per user requests. Conduct system performance improvements.

SYSTEM MAINTENANCE AND SUPPORT

Provide efficient system maintenance and support. Analyse and provide solutions for recurring production issues. Respond to systems issues, end-user queries and maintenance requests within ICT service level agreement. Extract data and reports as and when requested.

SYSTEMS INTEGRATION

Assist with Integration of various systems in the organisation. Participate in system integration testing.

Minimum Qualification:

National Diploma in IT or relevant NQF Level 6 qualification

Ideal Qualification:

IT Degree and Java programming certificate

Experience

3 Years IT Technician or Application Maintenance & Support

Closing Date:07 November 2025

All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan. If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.