Job Description

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To transform the user experience of CIB Operations' services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy.
To research, analyse and interpret client/market/business data and deliverables to support implementation of strategic transformation initiatives and continuously improve operational efficiency.
Qualifications
Type of Qualification: First Degree
Field of Study: NQF Level 7 or equivalent relevant experience
Experience Required
Operations
3-4 years
Demonstrate an ability to review initiatives from inception to completion, analyse lessons learnt and assess opportunities for improvement to create more impactful execution. Able to provide evidence of continuous improvement projects driven through data analysis and lessons learned.
3-4 years
Demonstrate an understanding of project and change management principles and methodologies and applying this across different types of projects to drive tangible business value.
3-4 years
Demonstrate experience coordinating and facilitating teams and groups of stakeholders to understand the pain points, investigate solutions and achieve common goals.
3-4 years
Demonstrate an ability gather, review and analyse information from relevant sources and identify insights to inform Problem solving or solutioning across part of the value chain. Demonstrate an ability to position recommendations with stakeholders through data visualisation and storytelling.
3-4 years
Demonstrate curiosity within area of expertise which inspires investigation into trends and new developments to inform thought leadership with stakeholders.
Additional Information
This analyst role sits at the intersection of enabling a modernized client onboarding journey and digital transformation. The individual will play a pivotal role in translating strategic business objectives into scalable, intelligent process models that enhance operational efficiency and future relevance.
As part of the Intelligent Transformation value proposition within CIB Operations, the role demands a deep understanding of end-to-end onboarding journeys, and data flow design to support seamless integration across platforms. The analyst will collaborate with cross-functional teams to identify pain points, design and implement technical solutions, and ensure alignment with the transformation strategy through agile execution and measurable value realisation.
This is a high-impact role for someone who thrives in complex environment, can bridge business and technical domains, and is passionate about driving client-centric innovation through automation, analytics, and modern integration frameworks, which includes data mapping for the systems being integrated.
Exposure to system architecture solutioning would be advantageous.
Technical Competencies:

• Change Enablement
• Change Management (HR)
• Client Business Case
• Client Relationship Management
• Continuous Improvement
• Creative Problem Solving
• Data Analytics & Visualization
• Innovation Leader
• Insight Storytelling
• Operations Commercial Acumen
• Process Analysis and Redesign
• Process Automation Value Management
• Project Management (Project Management)
• Solution Design & Enablement
• Stakeholder Management
• Strategic Alignment & Execution
• Strategy Definition

Skills Required