Job Description

The overall responsibilities of the successful candidate in this position are to ensure that the maintenance of the Laboratory Information Management System (LIMS) and new solutions are addressed proactively, available, stable and satisfy business needs to assist Management in decision making. Furthermore, ensure that all LIMS systems comply with all regulatory and audit requirements.
Minimum Requirements

• NQF 7: Bachelor's degree in computer science, Information Systems or equivalent.
• 5 years relevant experience covering the following areas:
• LIMS and Microsoft SQL environment.
• Application and Report development at both tactical (LIMS Management & Analysis reports.
• Data flow and information analysis.
• Information dissemination publication.
• Functional and Technical system and report design specification.
• System analysis, design, development, implement, maintain applications and integration.
• Developing test scenarios and carry out unit, integration and user acceptance testing.
• Writing detailed functional and technical specifications, system documentation or manuals.
• Compiling system and training documentation.
• System maintenance and end-user support.
• Data Extraction and 3rd party product integration.
• Application change management principles, procedures and controls.
• Version control or software configuration control procedures.
• Investigation and proposing of solutions to business problems.
• Laboratory Instrument Interfacing with LIMS.
• Data quality management (Data ownership and custodianship).
• Providing end-user training
• 3 years Water Quality Laboratory Environment
• 3 years project Management experience.
• 2 years cloud computing experience.

Primary Duties

• Identifying, gathering / extracting, analyzing and documenting business information requirements and problems reported, from business representatives. LIMS solutions to meet Business Process / Data Owner expectations by following SDLC methodology.
• Analyse issues that have been raised and implement fixes for the issues.
• Database data integrity and basic database administration.
• Project administration and management.
• Support and participate in the disaster recovery and redundancy protocols of the LIMS system and database.
• Conduct technology research to stay abreast of developments in LIMS and database management.
• Mentoring and development of Scientific Services (SS) application users.
• Development of training programmes for SS application users
• Fulfil a role within the SHEQ systems e.g., Fire Fighter, First Aider, SHE Rep when required to do so following an engagement and an agreement with the employer as outlined in the act.

Knowledge

• Knowledge of software implementation methodologies and a working knowledge of LabWare LIMS.
• Knowledge of ISO 17025.
• Experience in Networks and Network Connectivity.
• Microsoft Windows Server Exposure.
• Project Management and SDLC methodology.
• Working Knowledge of Crystal Reports/Enterprise or Business Objects.
• Data / information Architecture, data / information flow analysis and data definition languages.
• Business and system analysis techniques and tools.
• Software testing and quality control.

Skills

• Good communication and negotiation skills with the he ability to communicate and interact with business process owners and super users at all levels.
• Good business writing skills.
• Supervisory, planning and organisational skills.
• Coaching.
• Problem-solving.
• Presentation skills.
• Strong commitment to quality and integrity.
• Systems thinking.
• Judgement.
• Decisiveness.
• Initiative.
• Persistence.
• Persuasion/Influence.
• Organisational awareness.
• Stress mastery.
• Develop and implement a strategy and action plans.
• Practice effective teamwork.
• Apply accounting principles and procedures in the preparation of reports and decision making.

Attitude

• Ability to chair meetings and record minutes.
• Building Trust & Relationships.
• Customer Focus.
• Decision Making
• Energy / Tenacity / Stress
• Formal Presentation / Communication.
• Managing work / Conflict.
• Planning and Organising.
• Quality Orientation.
• Technical / Professional Knowledge.
• Work Standards.