Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The Fraud Risk Analyst plays a pivotal role in supporting the execution of the Fraud Strategy by leveraging data-driven insights to continuously optimize fraud detection and prevention rules.
This role is responsible for the tactical and strategic refinement of rule logic to enhance system performance, reduce false positives, and minimize customer impact.
Qualifications & Experience requiredBachelor's degree in Risk Management, Data Analytics, Information Systems, or related field.
2-4 years' experience in analytics, risk management, or financial crime prevention.
Proficiency in fraud detection platforms (e.g., Falcon, Actimize) and rule logic development.
Strong analytical skills with experience in data interpretation and reporting.
Familiarity with fraud metrics (FPR, AFPR, ADR, VDR) and performance monitoring.
Key Competencies requiredAnalytical thinking and problem-solving
Attention to detail and accuracy
Stakeholder communication and collaboration
Governance and documentation discipline
Adaptability to evolving fraud trends and technologies
Key ResponsibilitiesConducting daily health checks on fraud detection rates, prevention metrics, and alert queue volumes
Implementing and refining fraud rules to proactively detect and prevent fraudulent activity
Performing tactical and strategic rule optimization based on analytical findings and emerging fraud trends
Reviewing fraud monitoring systems to ensure alignment with operational and risk objectives
Mapping and executing rule management processes in accordance with established governance frameworks
This role requires a strong analytical mindset, attention to detail, and a collaborative approach to ensure fraud mitigation efforts are both effective and aligned with business and customer protection goals.
Rule Optimization & PerformanceAlign procedures for testing and deploying fraud rules to ensure accurate implementation and optimal performance within detection systems.
Apply vendor best practices to enhance rule execution and system efficiency.
Leverage system functionalities and rule hierarchy to improve rule firing accuracy and reduce latency.
Maintain rule engine hygiene by identifying and removing redundant or underperforming rules as part of BAU monitoring.
Continuously analyze fraud reports to detect anomalies and emerging fraud patterns, implementing tactical and strategic rule changes to meet prevention targets within the agreed risk appetite (e.g., FPR, ADR, VDR, customer impact).
Investigate undetected fraud cases and refine or introduce new rules to mitigate evolving fraud threats.
Assess approved fraud cases to identify opportunities for rule optimization.
Validate rule firings to ensure logic accuracy and relevance to fraud typologies.
Governance & ReportingArchive all fraud rule changes, including approvals, peer reviews, and updated rule logs, in a centralized and accessible repository.
Ensure all daily, weekly, and monthly processes are documented, current, and available to relevant team members.
Produce ad-hoc analytical reports on fraud-related issues, providing clear insights and actionable commentary.
Develop new reporting tools and dashboards to support strategic fraud analytics objectives.
Stakeholder Engagement & Relationship ManagementCollaborate effectively with cross-functional teams, including Fraud Strategy, Fraud Solutions, IT, and Compliance.
Maintain regular communication with key stakeholders to ensure alignment and transparency.
Escalate potential issues in a timely and structured manner.
Understand and incorporate stakeholder requirements into fraud rule design and execution.
Education
Postgraduate Degrees and Professional Qualifications: MathematicsAbsa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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