Job Description

Job Overview

Business Segment:

Group Functions

Location:

ZA, GP, Johannesburg, 30 Baker Street

Job Type:

Full-time

Job Ref ID:

80414910A-0001

Date Posted:

10/16/2025







The Salesforce Feature Analyst serves as a key liaison between business stakeholders and technical teams. Positioned within the Centre of Excellence, the feature analyst ensures that Salesforce solutions align with enterprise goals, regulatory standards, and customer experience strategies. With deep understanding of financial services operations, customer journeys, and compliance requirements, the feature analyst portrays their proficiency in Salesforce Financial Services Cloud by showcasing their skills in interpreting data, identifying trends, and making actionable recommendations.



Qualifications

Bachelor's degree in Information Systems, Business, or related field

Salesforce Administrator, Business Analyst and Platform App Builder certifications required with additional certification in Sales Cloud and Agentforce Specialist being an advantage

3-5 Years' Salesforce experience in a professional service enterprise or financial services environment

Proven experience in requirements gathering, feature design, and user story creation

Strong understanding of Salesforce Financial Services Cloud (FSC) with firm grasp of data modelling, process mapping, and system integration principles

Ability to translate business objectives into scalable Salesforce features with excellent analytical, communication, and stakeholder management skills

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Documenting Facts

Exploring Possibilities

Team Working

Technical Competencies:

Agile Concepts

Agile Planning

Analysing and Interpreting Information

Data Analysis

IT Risk Management

Research & Information Gathering

Stakeholder Management (IT)

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za