Job Description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
Were part of Super Group, the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.
At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. Were empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.
Who were looking for
Were on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, youll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
Were on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
The AML Investigation Analyst provides support, analysis, and assistance to the AML Investigations team and MLROs. They will be on front line of Suspicious Activity Reports / Unusual Activity Reports (SARs/UARs) and responses to MLROs, Regulators and Law Enforcement Agencies. Upon conducting in-depth analysis of UARs raised within the business, reports to highlight findings, weaknesses and controls will be completed to ensure the business is constantly strengthening its processes to mitigate any AML risks posed to Spin.
What youll be doing
As part of your role, your responsibilities will include:
Investigating unusual and suspicious activity across all platforms (Internal and External risk factors).
Drafting and submitting of SARs to the MLROs.
Collating data for the MLROs upon request.
Reviewing of Risk and Frauds weekly UAR report. Analysis and reviewing of the information presented, alongside the decision-making process of the individual cases.
Identifying and combating new and emerging threats in financial crime; creating recommendations for the business on how to counter these threats through the analysis of UARs received.
Reviewing Police requests.
Provide support to the AML Investigations Team Lead when high-level requests are received from Regulators.
Critical decision making on high profile cases in collaboration with MLROs.
Record keeping of investigations for audit purposes.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills youll bring to the table
The necessary skills that we require for this role include:
2 years in a Risk & Fraud environment with knowledge of transaction monitoring
Strong understanding of Money Laundering principles and Regulatory and Compliance best practices
Detail-orientated mindset with commitment to maintaining high standards of integrity and ethical conduct
Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
Exceptional attention to detail, ensuring high standards of quality in all outputs
Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Demonstrate consistent behaviour aligned to the Organisational Culture.
Core hours are business hours - subject to change to meet business needs
Desirable skills youve got up your sleeve
It would be great if you also have some of the following skills:
Certification in Anti-Money Laundering
Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
Relevant Diploma/Degree and/or work experience in a related field within Business, Finance, Law or Compliance and Risk Management.
Previous Investigation/Research experience.
A proven ability to collate and present case information.
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
Analytical
Problem solving
Critical thinker
Decision-making
Attention to detail
Communication skills
Initiative
Team player
What youll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Free Daily Meal
Free Massages On-site
Free On-Site Gym
Group Life Cover
Funeral Fund Benefit
Financial Services Assistance
Employee Assistance Programme
Curro School Fees Benefit
Income Continuation Benefit
Leadership Training
Referral Bonus
Medical Aid Subsidy
Free Sleep Coaching
On-site Barista
Retirement Annuity Subsidy
Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
Its all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!