Job Description

ABOUT US:

Silvertreebrands builds disruptive, purpose-driven consumer and digital brands. Our power brands include Faithful to Nature, UCOOK, Pet Heaven and SKOON. We focus on building amazing customer experiences that are "Good for you, good for the planet." We trust our employees with full accountability and autonomy from day one. This unique entrepreneurial and performance-driven culture enables us to achieve executional excellence.

ABOUT THE ROLE:

Silvertree is seeking a recent graduate for a 1-year rotation across the organisation, focused on automating processes and enriching customer experiences, using our stack of AI and automation tools. This role will involve cross-disciplinary across almost all our brands, and all functions. You'll be working closely with senior leadership from the CEO down, our tech and data teams, and our other functions. This is an unparalleled opportunity to see how technology can be used to improve processes and customer experiences.



The ideal candidate is technically strong and willing to learn new systems, but also curious about how organisations work outside of just technology. You should have a real interest in working with non-technical people, to understand how their current processes work, and then to be able to revolutionise these processes with modern tools.



Our use of AI is focused on deploying the rapidly evolving tools that are available, in a way that respects our staff and customers, but also allows us to deliver experiences that are not otherwise possible. You should expect to do a lot of prompt engineering, RAG, agent building and experimentation, but probably not direct training of custom models.



Given the rapidly changing nature of this area of technology, your learning will mostly come from experimentation, as well as mentoring and discussion with senior engineers in our tech team, rather than formal training.



We have a hybrid working arrangement, with offices in Woodstock in Cape Town, but support flexibility.

RESPONSIBILITIES:

Building AI and automation tools that deliver reliable and accurate outputs, for internal and customer-facing applications Testing and verifying outputs, using well-designed evaluations Documenting, deploying and maintaining automation processes Working with teams across the organisation to collaboratively identify opportunities for process improvement Participate and contribute in tech meetings as well as sprint planning sessions.

OUR TECH STACK:

E-commerce backend: Magento 2 + GraphQL for some services, along with Node.js (Typescript) elsewhere, and Apollo server with GraphQL as glue Frontend: React.js Collaboration: JIRA, Slack, Notion Development: Cursor, Gitlab, k8s CI/CD Data and analytics: BigQuery, PowerBI Automation, AI: n8n, OpenAI and others, and to be honest, Google Sheets

REQUIREMENTS:

A tertiary qualification at bachelor's level in a relevant field, or very strong evidence of similar capabilities Experience using modern development processes (e.g., git, APIs, etc), whether in your academic background, freelance work, or personal projects Experience with using AI beyond just ChatGPT chats Analytical, process-driven thinker with strong attention to detail. Self-motivated, results-oriented team player. Well organised, good communication and reporting skills. Deep curiosity about how technology can help revolutionise organisations!

OUR OFFER:

A 1-year graduate position, with an option to convert to a permanent role for strong candidates. Salary in range R25-35k. (Note: candidates with relevant experience may be considered at higher salaries). Young, fast-moving culture, with dedicated and creative colleagues. Compelling staff discounts on group brands, team bonus structure, and retirement funding.




(Yes, we know this is a strange time of year to hire graduates, but technology has changed since six months ago. Candidates with, say, 6 months' experience are welcome to apply.)