After Market Pharmacist Assistant

East London, Eastern Cape, South Africa

Job Description


Overview

Compilation of APQRs and PQRs as well as Handling of complaints and recalls processes.

Responsibilities

Process improvement and support

  • Carry out internal audit activities
  • Provide support during external GMP audits by regulatory and other bodies
  • Maintain SOPs
APQRs and PQRs
  • Compile APQRs and PQRs
  • Conduct and maintain accurate records of product reviews, as required by health authorities
  • Communicate APQR and PQR requirements, recommendations and processes with relevant departments
Complaint resolution
  • Handle customer complaints, queries and adverse drug reactions and related investigations
  • Conduct complaint intake, triage and investigation
  • Assist in the handling of returns and recalls, as required
Reporting and analysis
  • Conduct preliminary trend analyses and report
  • Conduct preliminary root cause analysis and risk assessments and report
  • Consolidate information for reports specific to area of responsibility
Planning and procedures
  • Plan for and prioritise own tasks and responsibilities, within standards and procedures, to fulfil work requirements
  • Determine resource needs of own area of work
  • Optimise current processes
Skills Required

Background/experience
  • 2 to 4 yearsxe2x80x99 related work experience
  • Learnership and registered PMA
Specific job skills
  • Report writing skills
  • Working knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP, QA
  • Understanding of the pharmaceutical manufacturing and corrective action programs, pharmaceutical standards and compliance requirements
Competencies
  • Customer Awareness
  • Following Procedures
  • Interrogating Information
  • Organisational Citizenship

Aspen Pharmacare

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Job Detail

  • Job Id
    JD1267622
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East London, Eastern Cape, South Africa
  • Education
    Not mentioned