Job Description

Direct Reporting Line:

Head: Student Recruitment

Vega

is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE Vega, Durban Campus

has a vacancy for Admissions Officer.

Duties and Responsibilities:

Student Application & Admission Administration

Collaborates with the campus Student Recruitment and retention team to generate student admissions related queries. Follows up with the Student Recruitment and retention team for missing student information in order to finalise all student admissions related queries. Evaluates new and retention student admissions against the set admission criteria and communicates the appropriate outcomes. Liaises with the campus Student Recruitment and retention team during the admission evaluation process and assessment. Escalates admission queries to the Admissions Manager and Office of the Registrar. Liaises with the campus Student Recruitment team on the management of admission waitlists. Liaises with the campus Head Academic Operations on the management of declined admissions and expired offers Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study. Documents management and issuance of appropriate admission letters. Determines conditions associated with student admission and follows up on them thereafter. Determines the eligibility of the admittees onto academic programmes. Tracks student admissions through to registration. Reports on admission progress of new students to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions) and progress of retention students to the Head: Academic Operations Adheres to established service level agreements of the admissions process set by the organisation. Works with the Finance department on finance related issues of admission. Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus. Works with the Admissions Manager and Academic Operations Manager on national admission projects.

Student Registration Administration

Applies necessary holds on student accounts based on outstanding documentation or conditional admissions. Checks pre-requisites for 1st to 2nd semester. Verifies registrations against the admission criteria. Checks the accuracy of student registration information on an ongoing basis. Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing. Determines eligibility and captures academic credits. Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration). Processes new student SLP & NQP registrations as required by Head: Student Recruitment Assists with the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student Determines maximum completion time and credit load of such registrations. Maintains student records for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA). Checks the National Senior Certificate (NSC) exception reports on a weekly basis. Follows up on all outstanding documentation and uploads once received. Ensures compliance of international students from a document perspective. Adheres to the International Student Policy/Procedure and updates reports regularly. Re-audits all registration files in line with the stipulated deadline for the Data Verification Report. Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation. Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions. Adheres to the established service level agreements of the registration process set by the organisation. Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters for Returning students. Allocates student grouping in line with campus scheduling requirements (campus specific)

Reports and Other

Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occur. Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries. Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions. Performs other ad hoc administrative and/or reporting duties as and when required.

Graduation

Determines eligibility of the graduation cohort including late graduation. Identifies and advises of any students who are graduating outside of their graduation year (exception graduates). Verifies student information for prospective graduates. Checks the graduation programme for sign off. Ensures that graduation timelines are met. Facilitates qualification certificate re-prints.

Student Query Management

Processes assigned admission, graduation & registration tickets received face-to-face or via Assist

Competencies Required:

Superior interpersonal and communications skills Computer proficiency Planning skills Time management skills Deadline and results driven Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Qualification Requirements:

Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.

Minimum Work Experience Requirements:

Minimum of 2 years administrative experience (ideally with admissions experience).

Salary:

Competitive salary commensurate with experience.

Benefits:

Lifelong learning opportunities through LinkedIn Learning subscriptions. Staff and family discounts on educational programs within our brand portfolio. Incentive bonus structure based on performance and achievement of goals. Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning. Birthday vouchers to celebrate your special day. Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support:

Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

The IIE Varsity College, IIE Vega and IIE MSA

is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.