Job Description

A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Administrator: Higher Education in Uitenhage, Eastern Cape .

The primary requirement for this position will be to support the Academic Coordinator and HE Ops-team with the day-to-day functions of managing the learning programmes within the PMI HE Division in the region

• Grade 12
• Experience in an education, training development environment is advantageous

Client Support

• Attend to learner queries.
• Provide feedback to learners regarding course schedules, results within agreed timelines.
• Manage the front desk at reception, courier services and answering of the switchboard

Learner Support

• Support the AC with the update and maintaining of learner academic records.
• Maintain good relationships with learners and ensure learner satisfaction.
• Support with the orientation of new students in absence of AC.
• Preparing and manage Campus Activities on Saturdays

Financial

• Support with learner attendance by phoning learners if not attending class to maintain class numbers.
• Manage stock and quotes for Campus and learner requirements.
• Follow up with learners on non-payments.

Administration

• Support with the capturing of assessment results and attendance registers per module.
• Support with the update of learner files in accordance with HE requirements
• Capture and conduct learner evaluations as per policy
• Support with preparations of examination sessions.
• Co-ordination of campus and venue requirements
• Updating all learner records on the Learner Management System.
• Adherence to academic policies and procedures.
• Capturing learner attendance and results into weekly client reports
• Active part of the H Safety committee and compliance in the Campus.
• Support with preparations for Academic Audits
• Support the Librarian with admin processes related to the Library functions.
• Any Ad-hoc admin support

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