Job Description

An international, mission-driven non-profit working to expand access to life-saving therapy across South Africa and other low- and middle-income countries is seeking an organised, people-centred Administration Support professional to keep day-to-day operations running smoothly.
You'll join a small regional team that supports patients, caregivers, and healthcare partners while coordinating programmes that remove socio-economic and infrastructural barriers to treatment.
What you'll do

• Keep operations on track: manage information, documents, schedules, travel, communications, and general office support.
• Coordinate programme: receive orders and forms, verify consents, arrange and follow up on courier logistics and deliveries, track testing progress, capture data, manage documents, and prepare reports/KPIs (including reimbursements where applicable).
• Support social mobilisation: arrange training sessions for community health workers and traditional leaders (materials, catering, certificates), facilitate patient and doctor requests, assist with social grant documentation and appointments, and capture patient demographic data.
• Maintain collateral stock levels and ensure timely replenishment.
• Collaborate with internal teams and external stakeholders, including government departments, social services, healthcare partners, other NPOs, patients, and caregivers.

What you'll bring

• A completed BSc (focus in Psychology, Pedagogy, or comparable field).
• 1+ year relevant experience (Medical/Healthcare environment advantageous).
• Strong data-management and accurate data-capturing ability; sound understanding of POPIA and compliance.
• Proficiency in MS Word, Excel, PowerPoint and working knowledge of databases.
• Excellent verbal and written English, with strong relationship building, attention to detail, and professional communication skills.
• Core strengths: empathy, emotional resilience, analytical and structured thinking, advanced process understanding, the ability to conceptualise, and very good organisational skills.
• Genuine passion for a patient-centred mission.

What you'll gain

• Purpose-led work with direct community impact.
• Supportive, close-knit team culture with learning opportunities and exposure to cross-functional projects.
• Clear processes, structured onboarding, and mentorship from experienced programme leads.
• Standard working hours with occasional travel to partner sites and community events (as needed).

Equity & Inclusion
Appointments are aligned to Employment Equity objectives. Preference may be given to designated groups; however, all suitably qualified candidates are encouraged to apply.
Join a purpose-driven organisation making a measurable difference--one organised, compassionate step at a time.

Skills Required