Job Description

Job Advert Summary

Provide administrative support to the Production Team enabling the efficient and effective delivery of a Learning and Development Service to the business.

Minimum Requirements

Diploma/Degree 3 - 5 years relevant experience working in similar environment, applying job-related concepts, techniques and processes at the required level Business English: Fluent Computer literacy (Intermediate) 3 - 5 years working wth Senior Management

Duties and Responsibilities

General Support

Provide administrative support: Administration Training, Reporting, HR Processes, Training budget, Manpower budget, Temporary employment Services Manage general enquiries related to the processes and the systems Prepare and maintain presentations and manuals Co-ordinate the arrangements for special events and meetings & Clover Communicate/ In Clover

Learning

and Development Process Support

Co-ordinate the preparation and maintenance of documentation for learner registration Prepare and distribute material and documentation to support the Learningand Development Process Maintain storage of learningmaterial & records Provide coordination and support for the roll-out of training interventions Liaise with SETA's & other Training facilities Manage service levels to internal & External customers Skills training and development: Plan development, Assessments, Gap analyses, Execution according to timelines. Positive performance trends after interventions as result. Training process: nomination system, annual training program, course scheduling and co-ordination of production training Productivity support: In selected job categories initiate studies where information is gathered regarding - responsibilities, areas of work, utilization, identification of opportunities for improvement

Coordinate logistics related to the provision of

learning

and development

Arrange and prepare venues for training and communicate with delegates prior and during programmes Liaise with service providers to determine needs and requirements Handle travel, flight and accommodation arrangements Create purchase orders and arrange for payments (service providers)

Onboarding Process Support

Ensure all resources are in place as per job requirements e.g. Computers etc. Co-ordinate the arrangements for the initial orientation session Monitor and track the employee onboarding process and remind relevant stakeholders of actions required

Record keeping and reporting

Generate accurate routine and ad hoc information/reports from LearningManagement System and other sources (Financial and other) Prepare schedules and supporting documentation for audits Maintain filing System including filing, archiving, storing and upkeep of records (Electronic) Conduct routine audits of the related administration processes and system and provide input into the improvement * Provide reporting on Learning and Development