Job Summary A Wealth Management / Financial Services firm is seeking a detail-oriented, client-focused Administrative Assistant to support a Financial Planner in investment management and group scheme benefits. The role involves delivering excellent client service through strong communication and efficient administrative support, including investment administration, client follow-ups, document collation and compliance.
Responsibilities
Investment Administration
Collate all documentation for investment instructions, payments, and client accounting.
Capture investment and payment instructions on internal systems.
Ensure compliance with FAIS and FICA requirements.
Manage electronic and hard-copy filing for investment administration and advisory records.
Client Service & Communication
Act as first point of contact for client queries.
Build and maintain strong client relationships.
Handle follow-ups with clients, beneficiaries, and third-party providers.
Assist with preparation and distribution of quarterly and monthly client reports.
General Administration & Support
Maintain the Client Management System.
Provide secretarial assistance including typing and correspondence.
Prepare, collate and distribute quarter-end statements.
Assist with general office administration and workflow coordination.
Requirements
Matric (Required)
Administrative Diploma (Required)
3-5 years relevant administrative experience within financial services.
Experience with investment administration is essential.
Exposure to Allan Gray, Glacier and Ninety One platforms advantageous.
Strong understanding of the financial services sector.
Own reliable transport.
Intermediate computer skills: MS Office (Excel, Word, PowerPoint, Outlook), SharePoint.
Typing speed: 50+ wpm.
Benefits
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.