Administrative Assistant: Non Life Assurance

Gauteng, South Africa

Job Description

In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups.
Job purpose: The successful candidate will need to provide administrative support to the Short Term Insurance (Non-life assurance) Customer service department
Job outputs:

  • Ability to handle the NCB & Multi Claimant lists
  • Contact members resigned from employer groups to switch payment method to do
  • File tracking device certificates on policies, contact members requesting outstanding certificates
  • Assisting with Marketing campaigns running (contact members etc);
  • Life cycle journey actions for members
  • Vehicle settlement corrections on policies regarding finance house
  • Ad hoc administrative tasks
  • Renewal process (back office processes) and updating outstanding information on policies in a non advisory capacity
Qualifications and experience
  • National Senior Certificate/ Senior Certificate/ Matric
  • FSCA recognized qualification (advantageous)
  • 6-12 months Contact Centre experience
  • Experience in Short term Insurance added advantage
Knowledge and Skills
  • Excellent Administrative skills
  • MS office package
  • Attention to detail
  • Customer centric
  • Excellent telephonic etiquette

Skills Required

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Job Detail

  • Job Id
    JD1544621
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gauteng, South Africa
  • Education
    Not mentioned