Job Description

Are you looking for a full-time admin role with a friendly team in a warm environment?
At Learning the Harp, we are looking for an organised and reliable Admin Assistant to help our regular and repetitive tasks run like clockwork. We are a rapidly growing online harp education business in Cape Town. We intentionally keep our team small, but we need another set of hands!
The Position:
This permanent role will report to our Head of Operations and will comprise routine tasks and general admin help.
There are opportunities to expand the current responsibilities and grow in independence.
The person we need:

• Loves checking things off their to-do list.
• Is detail-oriented.
• Enjoys repetitive work.
• Works accurately to achieve deadlines, prioritising tasks for short-term and longer-range deadlines.
• Communicates well so the team can achieve the best results.
• Enjoys creating connections with people (primarily via email)
• Eagerly takes direction and implements feedback effectively.
• Learns how to use new tools quickly and is tech-savvy (ClickUp, Wordpress, LearnDash and Google Workspace are the tools we use most frequently).
• Is self-directed and able to work independently.
• Has a laptop or desktop computer to use for work

Job responsibilities:

• Load course and product information to our website.
• Oversee the admin involved with customer surveys.
• Fill in for the customer support agent where needed, by replying to customer support emails and filtering the inbox.
• Coordinate Volunteer Engagement
• Schedule and assist with administration of online meetups
• Post content written by our teachers on social media and function as a moderator for our online community
• Write and send emails on our broadcast email software, using templates
• Assist with other routine or project-based admin tasks.

Our Company:
From our little corner of Cape Town, we run the worlds biggest YouTube channel for teaching the harp. Yes, the harp. You know, the instrument that angels play? Our online courses, 6-week programmes and membership community are also the biggest in the industry, and we teach people from all over the world.
Our team is led by 3 women-business owners in their 30s. Our vision is that half a million people will be equipped and encouraged through our content so that they can live out their purpose playing harp music.
At Learning the Harp, our work is grounded in our faith in Jesus. We believe God called us to this work because He cares about the harp and He wants people to learn. We are so excited to see God at work in peoples lives through our work every day.
How to Apply for this position:
Fill in this online form:
You will be required to complete a personality test and submit your CV, either via a Google Drive link or via email.
Application deadline: Sunday 30 November 2025
Start date: As soon as possible
Location: On-site (Southern Suburbs, Cape Town)
Contract: Permanent after 3 months' probation
Type of position: Full-time
Compensation: Starting between R10 800 and R13 000 per month, depending on experience, with potential for future growth.
More Information:
Visit our website for more info about us
Visit our YouTube channel to get a feel for the type of content we create
If your application is successful, we will contact you for an interview.
Skills required:

• Excellent computer skills and familiarity with working online.
• Deadline-oriented time management skills.
• Strong interpersonal and problem-solving skills.
• Clear and precise verbal and written communication skills.
• Adaptability, resilience and ability to work under pressure.
• Ability to provide support with a calm and helpful demeanor.

Skills Required