Job Description

About the job Administrative Assistant Claims x10
Purpose of the Job: To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.
Key Performance Areas
To follow up on queries from Stakeholders
Telephone calls.
Checking correspondence.
Sending out letters.
Draft undertaking letters where applicable.
Completing payment requisition on offers made
Expenditure authorisation.
Check list.
Obtain relevant signatures in terms DOA.
Drawing and filing of correspondence received
Request file from CAFS.
Print all relevant emails / letters received via post.
Placing of documents on file daily.
Updating claims system
Draw file from CAFS.
Update claim viewing with all relevant information.
Collecting and delivering files to all relevant departments
Request files from Assessor and ensure that it is delivered to relevant department timeously.
Sending of file copies to relevant Stakeholders
Obtain file from CAFS.
Have copies made and send to relevant stake holders.
To receive new claims and conduct duplicate checking
Check and verify all claims data.
Use claims system to conduct duplicate checking and complete checklist.
Use the payment system to check duplicate payments.
Use the Home Affairs database to check mortality.
Qualifications
NQF 4 (Matric or Grade 12) qualification.
Computer literacy.
Experience
Relevant 1 year experience in claims handling environment and administration.
Technical and Behavioral Competencies
Personal Mastery
Emotional Wisdom
Ethics and Governance
Customer orientation and Customer focus
Computer literacy.
Organization, administration & interpersonal skills.
Time & desk Management. Financial Control
Accurate payment of service provider.

Skills Required