Job Description

We're Hiring: Back Office Admin Support

Location: Lanseria, Gauteng
Company: VAG Spec Centre

Only applications submitted through the Indeed platform will be considered

Are you organised, proactive, and passionate about delivering exceptional customer service? Do you enjoy supporting a team behind the scenes to ensure operations run smoothly? Then we want to meet you!

About the Role:

We are looking for a

Back Office Admin Support

professional to work closely with our

senior management

and

front-end teams

, ensuring the highest level of customer care and workshop efficiency. This role is ideal for someone who thrives in a fast-paced, detail-oriented environment.

Key Responsibilities:

Monitor and respond to enquiries across various communication platforms (email, WhatsApp, social media, etc.) Ensure

no customer enquiry is missed

Assist in issuing quotes and following up on approvals Track and support workflow in your assigned branch to help keep operations running smoothly Perform

post-booking follow-up calls

to troubleshoot and ensure customer satisfaction Liaise with both internal teams and customers to maintain an outstanding service experience Identify and flag potential workflow or service bottlenecks Provide administrative support to management as needed
What You'll Need:

Excellent communication and organisational skills Strong attention to detail and ability to multitask Comfort with technology and digital communication tools

Experience in a workshop or panel shop environment

is highly advantageous A customer-focused mindset and a proactive approach Ability to work independently and as part of a team Professionalism and a problem-solving attitude Grade 12 or equivalent Valid driver's license
What We Offer:

A dynamic and supportive work environment Opportunities to learn and grow within the company Being part of a company that values both

quality service

and

team collaboration

Job Type: Full-time

Pay: R8000,00 - R12000,00 per month

Education:

High School (matric) (Required)
Experience:

Admin Support: 2 years (Required)
License/Certification:

driver's license (Required)
Work Location: In person