Job Description

Purpose of the Job

The main purpose of the job is to manage and control the administration and financial processes in the branch.



To control all cash related activities within the branch.



To manage all credit related activities within the branch.



To manage all stock movement related activities within the branch.



To report on all administrative and payment related data within the branch.



To manage and complete all branch registers.



To conduct management controls and audit branch activities.



To keep records of and archive all branch data.



To manage administrative and financial staff within the branch.



To fulfil general management responsibilities.



To take responsibility for general housekeeping and safety of the administrative work areas.

Job Objectives

Reconciliation of refunds - check documents for authenticity,manage cancellations and return money to customers) + Handing out the correct floats to clerks daily + Doing EIR payments - e.g. branch expenses such as stationary,cleaning services, etc. + Reconciliation of branch petty cash + Reconciliation of drop safe book + Preparing cash office for drops - e.g. envelopes + Paying-out vouchers from the branch safe + Daily cashing-ups of clerks + Being present and authorising daily cash pick-ups + Quality checking cash-and-carry sales documentation + Handling expense change-outs (e.g. billing or paying other branches for deliveries on your behalf for example) + Doing administration section of general ledger - and taking corrective action if over-spending occurs Spot-checking the quality of the HP contracts daily Doing ITC check for clerks - authorising deals over R 5000 Handling special clearances for cheques Reconciliation of insurance claims and following up on insurance claims Handling of RCO queries (customer address, ID numbers, etc) Calling clients for debtor collections Reporting daily banking information + Reporting on and keeping HP contracts and supportingdocumentation + Doing reconciliation and reporting on TV licences Updating attendance register daily (get sick notes and record sick leave and normal leave) + Managing log register - e.g. pin codes for new staff + Double checking asset register for accuracy + Managing remittance register - for vehicle registration + Managing part timers register and submit weekly to payroll + Managing post-dated register ( recording of post-dated cheques) + Managing unpaid register (cheques that did not go through) + Weekly spot-checking of manual tin (checking to see if seal is intact and auditing for fraud). Checking cell phone counter daily to take stock of items + Managing key register - signing in and out of branch keys + Doing reconciliation of manual carpet receipts + Spot checking SKU labels in back up area + Spot-checking credit interfaces on behalf of Branch Manager + Participating in day end-run to close of system for the day + Checking GRV/GRS report daily to see if it is signed by the BranchManager + Printing reports to be followed up by Branch Manager and stock clerk daily + Daily checking of POD's - to ensure that sales are assigned to the sales person responsible + Spot-checking of repair register + Distributing 'available to sell' report to staff and ensuring that back-up area has enough stock. Compiling and archiving branch documentation of different departments (neat, organised and accurate) + Keeping daily administration and payment filing up-to-date and ensuring quality thereof (e.g. tax invoice filing and cash pick-ups) + Filing knowledge letters signed by staff and ensuring that they are kept in personnel files Ensuring daily staffing for cleaning and security Running of weekly meeting with administration staff to discuss (non) progress and to take corrective action on problems that surfaced during week (or during an audit) Managing induction of new administration staff (contracts, procedures, etc) Training of staff on branch policies and procedures Monitoring and ensuring the appropriate standard of behaviour, cleanliness and conduct of administration staff. Opening (and closing) of branch + Checking and actioning daily e-mails + Controlling all stock that comes in or moves out of the branch + Assisting with sectional stock-takes of back-up area + Controlling monthly branch stock take + Working on switchboard to relief HP clerks + Assisting clerks with payments when required

Qualifications

Matric (Grade 12)

Experience

Clerk or cashier experience

Knowledge and Skills

Credit requirements



Bank or payment exposure

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