Job Description

TWK Agri has the following vacancy available: Admin Clerk: Medical Aid within the Financial Services division at Nelspruit, Mpumalanga.

Job Summary

This role involves providing administrative support related to medical aid and insurance processes, including handling claims, queries, and hospital authorisations. The Admin Clerk is responsible for client service, data capturing, maintaining accurate CRM records, and supporting the Financial Services Division with documentation and correspondence.

Responsibilities and Duties:

Administrative duties relating to insurance and medical schemes, including claims, queries and Hospital Authorisation Provide comprehensive administrative support to the Financial Services Division, including preparing documents, and processing correspondence Process and monitoring claims General client services and capturing of data Constant liaison with client/brokers and logging of communication Maintain the CRM database

Qualifications and Skills:

Matric / Grade 12 At least 5 years' experience in the Insurance Industry (advantageous) At least 3 years' work experience in an administrative position Computer literate (proficiency in Excel, CMR software and Microsoft Office suite) Strong leadership skills Excellent interpersonal and communication skills Deadline driven, good organising and planning skills Hard working, conscientious and energetic


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