Job Description

Introduction to the VKB Group
The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the-farm foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK, and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years. We now operate across the full food value chain-from primary agriculture and processing to logistics and national and global market channels. This "house of brands," established with the support of our farmer shareholders, forms the foundation of the agribusiness of the future.
About Crownbag
Crownbag, a division of the VKB Group, specializes in the manufacturing, storage, packaging, and distribution of polypropylene bags and related packaging solutions. With a strong focus on quality, reliability, and customer service, Crownbag supports various industries, including agriculture, food processing, retail, and bulk goods manufacturing. The team operates in a fast-paced warehouse environment where accuracy, service excellence, and operational efficiency are essential.
About the Position
The Admin & Sales Assistant supports warehouse operations by performing administrative, operational, and sales-related tasks as assigned by the Warehouse Manager. The role requires accuracy, excellent customer service, and strong communication to ensure smooth daily operations within the warehouse. Located in Tshiame/Industriqwa/Harrismith.
About You
You enjoy working in a busy operational environment and understand the importance of accuracy, teamwork, and customer service. You are willing to learn, able to perform both administrative and physical tasks, and committed to supporting the smooth running of warehouse processes.
You embody the values of VKB:

• Humble - You collaborate respectfully and remain open to learning.
• Hungry - You show eagerness to grow, improve, and take initiative.
• Bold - You take ownership, communicate confidently, and act proactively.
• Smart - You demonstrate emotional intelligence and good judgement.
• Team Player - You work well with colleagues to achieve operational excellence

Requirements

• Grade 12 or NQF4 (a logistics/warehousing diploma will be an advantage)
• Experience in a bulk or break-bulk warehousing/distribution environment
• Sales and administrative experience (advantageous)
• Fluent in Sesotho/Zulu, English, and Afrikaans (advantageous)
• Computer literate in Microsoft Office
• Strong numerical ability
• Excellent customer service orientation
• Sense of urgency and attention to detail
• Ability to perform manual labour when required
• Willingness to work overtime if necessary
• Eagerness to learn and be trained
• Adherence to warehouse rules and housekeeping standards

Duties and Responsibilities

• Perform daily administrative functions including printing and managing picking slips, invoices, and POD documentation
• Check and verify all orders before dispatch and ensure all related documents are returned and filed correctly
• Scan and upload PODs onto the accounting system
• Handle telephone duties specific to warehouse operations, including quoting and responding to sales queries
• Relay instructions and communicate effectively with the picking and loading teams
• Liaise with internal departments, suppliers, and clients to ensure smooth service delivery
• Support stock control activities, including monthly stock takes
• Uphold warehouse safety, housekeeping, and security standards at all times
• Perform operational and ad hoc tasks as required by the Warehouse Manager
• Provide ongoing, exceptional customer service to internal and external stakeholders

Skills Required

• Strong customer service orientation
• Clear and precise communication skills
• Excellent numerical accuracy
• Ability to understand and follow instructions from senior staff
• Knowledge of storage, packing, safety, and security practices
• Good health and ability to assist with manual tasks
• Friendly attitude and strong teamwork skills
• Quick learner with the ability to adapt in a dynamic environment

Other Information

• The company can expire jobs at any time at their own discretion.
• VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
• VKB Group is an equal opportunity employer. VKB Group's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group's Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
• Things to take note of when applying through our Career Portal.
• Use Google Chrome when accessing the portal
• Clear copy of your CV in either PDF or Word
• The CV should not have handwriting on the document
• NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver's License and other documents. The application form will make provision for the candidate to upload supporting documents.
• When uploading profile picture, make sure the minimum size uploaded is 300 x 300px

Skills Required