Job Description

Job Summary
Accounts Receivable - (German speaking - Onsite) Finance/Admin
Western Cape
ENVIRONMENT:
A Germany-based company focused on innovation and growth is looking for a detail-oriented and proactive Accounts Receivables Specialist with native or home language proficiency in German to join their growing finance team. This role is ideal for someone with experience in managing accounts receivable in a subscription-based business environment. You will be responsible for overseeing the invoicing, collection, and management of accounts for their German-speaking clients, ensuring timely payments, resolving disputes, and fostering strong customer relationships.
DUTIES:

• Invoicing & Billing: Generate and issue accurate invoices for German-speaking clients, ensuring alignment with company policies, subscription agreements, and applicable terms.
• Payment Collections: Actively manage outstanding invoices and follow up on overdue accounts, communicating with clients via phone, email, and written correspondence in German.
• Customer Support & Dispute Resolution: Address client payment issues, billing discrepancies, and queries in a timely and professional manner, working closely with the customer service team to resolve problems and ensure satisfaction.
• Account Reconciliation: Perform regular reconciliations of accounts receivable, ensuring that all payments and transactions are accurately recorded in the system.
• Reporting: Provide accurate reports on outstanding receivables, aging accounts, and collections progress to senior management, highlighting any concerns or potential risks.
• Customer Relationship Management: Build and maintain strong, long-term relationships with clients, acting as the primary point of contact for all accounts receivable inquiries.
• Subscription Billing Management: Ensure smooth billing processes for subscription-based clients, managing renewals, upgrades, downgrades, and cancellations in line with company policies.
• Collaboration Across Teams: Work closely with the sales, customer service, and finance teams to ensure the timely and accurate processing of all transactions and help address any client concerns.
• System Updates & Data Entry: Maintain accurate customer records, payment terms, and transaction details in the companys accounting system.
• Compliance & Accuracy: Ensure compliance with company procedures, local regulations, and accounting standards in all receivable activities.

REQUIREMENTS:

• Language Proficiency: Native or home language proficiency in German (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus.
• Education: A degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Experience: A minimum of 5 years of experience in accounts receivable, credit control, or finance, with a strong preference for candidates with experience in subscription-based business models (e.g., SaaS, subscription services, etc.).
• Technical Skills: Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, or similar platforms) and Microsoft Excel.

ATTRIBUTES:

• Attention to Detail: Strong attention to detail and accuracy when processing payments, reconciling accounts, and handling vendor data.
• Communication Skills: Excellent written and verbal communication skills in German and English, with the ability to professionally interact with vendors and colleagues.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve discrepancies and issues independently.
• Time Management: Ability to prioritize tasks, manage deadlines, and handle a high volume of transactions in a fast-paced environment.

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