Job Description

Manage the commercial relationship with existing large and multi-national blue-chip clients & Business Partners. Proactively contacting clients to maintain a consistent high level of service delivery, whilst identifying further new business opportunities. Meeting with clients & BP's face to face or via webinar technologies to provide, educate and promote the business through sufficient communication, relationships, business analysis audits finding and other account analysis. Maintaining and growing the revenue and gross profit of each account ensuring they remain profitable in line with annual targets, exhausting all cross-sell campaigns and additional revenue streams opportunities. Providing unique environmental reporting with the assistants of the business development manager & regional director. Working in conjunction with, training, Mid-Market business units making sure the support teams adhere to service requirements are understood client expectations.

Key Responsibilities Monitoring the day to day commercial performance of each account within a portfolio.

• Regularly liaising with existing clients to identify new business opportunities.
• Identifying new solutions to offer clients to extend our existing services.
• Progressively manage an opportunity pipeline, closing all possible opportunities to achieve
• a Gross Profit result in line with monthly, quarterly and yearly targets.
• Upkeep of electronic records using marketing, sales and training-based technologies (CRM).
• High level project management of all new contracts and services to the prescribed clients.
• Provide detailed information and reports to management of the division as and when required.
• Carry out analysis and produce reports on a monthly and as and when required basis.
• Daily liaison with other members of the team to provide information and ensure that customers receive excellent customer service and suppliers provide consistent services.
• Managing a range of customer projects at any one time.
• Advising on changes and trends in the marketplace and the activities of competitors.
• Assisting the Marketing Executive with content of company literature and out-going correspondence collecting and signing up new case study clients.
• To undertake tasks and projects as agreed that are within jobholder's experience, skills and capabilities.

Skills, know-how and experience:

Background in Accounting Advanced sales experience selling ERP solutions
Previous experience working with a business partner network
Must have own license and own vehicle and must be willing to travel

Preferred:

Accounting qualification Self-starter who can work individually and as part of a team
Strong customer focus and high-level customer service ethics and positive approach
Be bold and able to simplify process and communicate it effectively to customers
Instill trust with both colleagues, customers and other stakeholders

Technical / professional qualifications

Accounting background

Function Sales

Country South Africa

Office Location Johannesburg

Work Place type Hybrid

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