Job Description

Account Manager
Full-Time
Job Responsibilities
Client Relationship Management: Maintain close communication with clients, understand their business needs and goals, provide professional consulting and services, and ensure client satisfaction.
Project Coordination and Management: Responsible for the overall coordination and management of advertising projects, including all stages from project initiation to execution, such as planning, design, production, release, and evaluation, to achieve the expected results.
Team Collaboration and Communication: Establish a good communication mechanism between the team and clients to ensure accurate and quick information transfer. Collaborate with creative teams, execution teams, and other account managers to complete project execution.
Business Development: Actively expand new client resources by contacting and communicating with potential clients, understanding their needs, and providing solutions to establish new business cooperation.
Creative Brief Preparation: Assist in preparing creative briefs and effectively coordinate with internal departments such as creative and strategy teams.
Client Materials Preparation: Understand the client's brand and relevant market conditions, prepare client materials, including market information, trends, competitive information, and product information, to formulate plans or strategies.
Proposal Skills: Possess certain proposal skills and work with the team to complete planning and proposal work.
Problem Handling: Be able to independently face clients and handle problems in the work, and communicate with superiors in a timely manner.
Project Monitoring: Monitor and ensure the progress of work projects and supervise the smooth implementation of internal processes.
Job Requirements
Educational Background: preferably in marketing, advertising, communication, journalism, Chinese, or related fields.
Work Experience: A certain amount of customer service experience in an advertising company is required, generally at least 2-3 years of relevant work experience, with priority given to those with experience in serving large client projects throughout the entire cycle.
Communication Skills: Possess good communication and coordination skills, able to communicate effectively with clients and team members, and have a spirit of teamwork.
Planning Skills: Have good planning skills, in addition to daily written work, able to write proposals and present, prepare contracts and quotations, and allocate and supervise the progress of work.
Industry Background: Have a background in Digital/Social media, familiar with the rules of social media platforms, and have experience in participating in projects on platforms such as Facebook, Instagram, and Tiktok.
Stress Resistance: Have good self-motivation and stress resistance, able to independently carry out work and promote project implementation.
Professional Skills: Proficient in using office software, such as Powerpoint, word, Excel, advanced users are preferred.