Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com




Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)

Job Posting Title: Account Manager, Retention Sales, Road Logistics

Time Type: Full Time

Main Purpose of the Role

Manage client relationships in the existing allocated client base and serve as the main point of contact for customers, providing exceptional service and fostering positive relationships, maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

Minimum Requirements

Grade 12 / Matric


2-3 years Key Account Management / sales experience in prospecting for new business and achieving retention targets set


Experience in Tender Management


Experience in selling cross silo solutions


Be able to work with MS Office packages ( word, excel)

Duties and Responsibilities

Maintain, protect and grow the existing client base in the distribution market for the allocated region and meet monthly and annual retention targets that have been set

Prospect the current allocated client base for additional distribution to continue to grow the revenue

Monthly billing and financial reporting shared with the various client stakeholders Analysis of sales related information and report weekly to regional sales manager

Maintaining client data and update regularly to MSD

Continuous reporting on competitor and industry analysis

Assist in tender/proposal production and delivery (preparation and presentation)

Create sustainable value for customers by adopting an innovative approach to their business

Ensure that the required monthly and accumulative targets are met

Implementation and communication of confirmed additional business is shared with all stakeholders

Management of debtor's days of clients within the companies requirements

Ensure regular Inter department communication

Identifying cross silo solutions and work with other Department heads to ensure successful partnerships

Ensure all client files are updated and maintained as per the company procedures and Quality Management System

Reporting day to day to the Sales Manager where needed / requested

Weekly and Monthly reporting (where needed / requested) to client

Update and maintain the internal DSV CRM System (MSD)

Meet the expected client call and meeting ratio KPI as indicated by your Manager and as the agreed minimal acceptable standards document

General administrative duties - daily


Carry out any other duties as and when requested by Management

Skills / Competencies

Excellent communication skills, verbal and written


Be able to work in a team

Disclaimer

: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.


We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.


Visit dsv.com