Job Description

An industry-leading logistics provider is seeking an experienced and client-focused Account Manager to join its growing team. In this exciting role, you'll be responsible for managing and expanding existing client relationships, ensuring service excellence, and identifying opportunities to grow accounts and maximise customer value.
The ideal candidate will combine a strong background in logistics sales and operations with the ability to build trust-based partnerships and deliver tailored transport solutions across domestic and cross-border markets.
Qualifications & Experience

• Minimum 3-5 years' experience in account management, sales, or customer success within the transport & logistics sector
• Proven track record of managing key accounts and achieving growth targets
• Strong understanding of:

• Taut liner freight - national and cross-border
• Side tipper operations - national mining sector
• Excellent negotiation, communication, and relationship management skills
• Ability to manage multiple accounts and resolve client queries effectively

Key Responsibilities

• Serve as the primary point of contact for key client accounts, ensuring satisfaction and service excellence
• Develop and maintain long-term client relationships, building trust and loyalty
• Identify and pursue opportunities for upselling and cross-selling within existing accounts
• Prepare and deliver account reviews, sales reports, and forecasts for management
• Ensure client requirements are understood and delivered in collaboration with internal operations teams
• Manage contract renewals, service agreements, and rate negotiations
• Monitor market trends and competitor activity to support account growth strategies
• Represent the company at client meetings, forums, and industry networking events

Traits & Competencies

• Customer-focused with exceptional interpersonal and relationship-building skills
• Commercially savvy with the ability to balance client needs and business objectives
• Strong problem-solving and negotiation abilities
• Resilient, adaptable, and capable of managing multiple priorities in a fast-paced environment
• Target-driven with a proactive, results-oriented mindset

Package & Benefits

• Salary negotiable based on experience and performance
• Company vehicle
• Laptop and phone provided
• Opportunity to grow your career with a leading logistics provider

Why Join Us? This is your chance to take on a key account management role in a dynamic, fast-growing logistics business. You'll have the opportunity to build strong client partnerships, deliver meaningful solutions, and be recognised for driving both customer success and business growth.
How to Apply If you are ready to take your career in logistics account management to the next level, apply now.
For more opportunities in Logistics, Transport, and Account Management, visit:
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Please Note:
Only shortlisted candidates will be contacted within two weeks. If you do not receive feedback, please consider your application unsuccessful. Your profile will remain on our database for future opportunities.
For more information please contact:
Kavian Naidoo

Skills Required