Job Description

Revenue Growth and Sales Targets:

Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed. Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services. New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.

Client Retention and Satisfaction:

Maintaining high client retention rates: Ensuring clients renew contracts or continue using services by providing exceptional service and value. Increasing customer satisfaction: Conducting regular check-ins and collecting feedback to ensure the clients' needs are met, improving loyalty and advocacy.

Strategic Account Planning:

Creating and executing strategic account plans: Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks. Regular account reviews: Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.

Operational Efficiency and Reporting:

Maintaining accurate reporting: Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets Managing time effectively: Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.

Stakeholder Liaison:

Working closely with other departments: Collaborating with Marketing, Technical, Creative Solutions and Programming teams to provide clients with holistic solutions. Contributing to team knowledge: Sharing learnings and best practices to help improve the overall performance of the sales team.

Qualifications:

National Senior Certificate - Essential Diploma - Sales - Recommended

Experience:

Sales / Advertising / Broadcasting - 3 -4 years - Essential

Competencies:

Drivers License - Essential Technology Proficiency - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Basic Language Proficiency - English - Intermediate

Technical Competencies:

Accuracy/ Attention to Detail Contributing to Team Success Managing Work Sales Ability * Stress Tolerance