Job Description

Client Management Johannesburg, South Africa Publicis Groupe Management On-Site 4/22/2025 106088

Overview

The Account Director will serve as the primary liaison between clients, partner agencies, and internal teams to drive the successful execution of day-to-day projects. This role requires strong collaboration, relationship-building, and management skills to ensure that all project deliverables are aligned with client expectations and brand standards.

Responsibilities

Client and Partner Communication:Act as the main point of contact for clients and partner agencies in managing day-to-day project execution. Facilitate effective communication, ensuring that all parties are kept informed of project updates, timelines, and deliverables. Gather and relay client feedback to ensure all needs and expectations are met.

Expectation Management:Set and manage client and partner expectations, establishing clear objectives and deliverables for each project. Develop comprehensive project plans and timelines, ensuring all stakeholders are aligned and informed. Proactively address any changes or issues, maintaining transparency with clients and partners.


Collaboration Across Teams:Work closely with creative, production, clients, and partner agencies to ensure smooth project execution. Collaborate on developing innovative solutions that meet project requirements and enhance client satisfaction. Facilitate brainstorming sessions and meetings to align creative and strategic directions.


Relationship Building:Cultivate and maintain strong relationships with all client and agency stakeholders. Engage in regular touchpoints with clients to understand their evolving needs and business objectives. Build trust and credibility through consistent and reliable project management.


Quality Assurance:Review content and creative outputs from the Studio to ensure they meet client expectations and adhere to brand guidelines. Maintain high standards of quality and consistency across all deliverables. Provide constructive feedback to creative teams for any necessary revisions or enhancements.

Qualifications

Bachelor's degree in Business Administration, Marketing, or related field. Proven experience in content management, financial planning, and brand management. Strong leadership skills with a strategic mindset and ability to communicate effectively. Excellent analytical skills and financial acumen. Proactive, forward-thinking approach with strong problem-solving capabilities.

Additional information

SKILLSBachelor's degree in Marketing, Communications, or a related field. Experience in client management, agency liaison, and project management. Strong organizational skills with attention to detail and ability to handle multiple projects simultaneously. Excellent communication skills to facilitate collaboration across diverse teams. Demonstrated ability to build and maintain relationships with various stakeholders.


and become part of our team.