Job Description

Who we're looking for:
Someone to drive insightful communications strategies and creative work; being proactive on the client's business; and the activation of effective communication campaigns cost efficiently and timely delivery; oversee the activities of AM /AEs all areas of an account; ensuring quality creative, production & media; develop associates skills base within immediate team; build strong & enduring client-agency working relationships.
What you'll be doing:
Work as a member of the team, project managing effective communication processes by applying agreed processes and procedures
Timeous & effective complaints management
Develops in-depth understanding of Clients business
Delivers against key account plan deliverables, build and maintain effective working relationships with others - client & agency to deliver effective client service
In-depth and up-to-date knowledge of the client's business, including competitive activity, local and global industry and consumer trends
Leads meetings & delivers presentations
Contributes to integrated communication strategy development process - manages, participates and implements strategy
Manages communication research process (when required)
Manages creative development process, writes creative briefs & briefs creative, evaluates creative concepts
Manage media planning process
Manages implementation of production and delivery of communication activities
Directs overall brand office admin and communication - call reports, weekly status
Identify information, analyse, evaluate & interpret for inclusion into strategy/briefs
Ensure cost effective service delivery & therefore build Agency revenue
Identify proactive opportunities with future financial reward
Manage team from basic HR perspective incl. Performance management. Is responsible for team delivery
Manages Financials ito a) presentation of key CE's/budgets to Client b) budgets & billings d) Monthly Financial reporting
Open to and active in sharing knowledge/intelligence
Contribute by effecting innovation that builds a positive agency culture, and actively foster or participate in fostering a positive work environment
What you'll need:
Must 5-7 years of proven experience in Account Management or Client Service within an advertising agency or marketing environment.
A strong understanding of integrated marketing communications, including brand strategy, creative development, media planning, and digital marketing.
Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Proven leadership skills, with experience in managing and motivating teams to achieve shared goals.
Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
Excellent organisational and time management skills, with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
A passion for the advertising and marketing industry, with a keen interest in staying ahead of the curve.
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