Job Description

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales department. We are looking for talented individual with relevant skills and experience for an Account Developer Metro role, which is based in Mpumalanga areas. The successful candidate will report directly to the Sales Team Lead.
Key Purpose To develop, implement and maintain effective account plans thereby managing the profitable sales of CCBSA products, and the development and maintenance of new business relationships and opportunities so that customer excellence, brand loyalty and profitable volume growth are achieved.
Key Duties & Responsibilities

• Achievement of Daily, Weekly and Monthly Sales Targets: Accurately understand and track targets per route and period as aligned with the supervisor. Provide regular updates on target performance and key focus areas while on route. Demonstrate a proactive approach to reaching sales goals.
• Optimised Order Generation: Execute face-to-face order-taking at designated outlets according to service guidelines. Accurately record customer orders and confirm delivery timelines, product details, and costs. Use digital tools and systems effectively to upload and manage orders.
• Flawless Daily Execution and Outlet Coverage: Plan and prepare for daily calls in line with the planned call objectives. Execute all scheduled calls for the day, covering both direct and indirect customers. Uphold in-outlet execution to merchandising and quality standards.
• Maintenance of Company Assets and Equipment: Ensure all assigned equipment is well maintained and in working condition. Report and address any malfunctions promptly to avoid trade disruption.
• Customer Service Excellence: Represent the company positively in all customer interactions. Adhere to the CCBSA Code of Conduct in dealing with customers, consumers, suppliers, and competitors. Proactively resolve issues and provide after-sales support as needed.
• Data and Market Information Management: Participate in and accurately conduct market surveys when required. Report back valuable insights to inform route planning, execution, and promotions.
• Lead Generation and Outlet Density Management: Identify and report potential new business opportunities in allocated territory. Provide qualified leads to the New Business Development Manager. Support in growing outlet penetration and effective territory coverage.
• Promotional Execution and In-Trade Compliance: Implement promotional activities and price execution per channel strategy. Ensure RED (Right Execution Daily) standards are followed in all outlets.
• Address and rectify execution gaps with urgency.

Skills, Experience & Education
Education
Grade 12 / Matric Certificate
Preferred: Post-matric qualification in Sales/Marketing or related field (advantageous)
Experience
1-2 years in FMCG sales, merchandising, or related customer-facing role.
Prior exposure to in-trade execution, order-taking, and customer servicing.
Skills
Sales Acumen & Negotiation - Ability to sell and influence purchase decisions.
Route Planning & Time Management - Efficient daily planning and execution.
Customer Relationship Management - Strong interpersonal skills and professionalism.
Technical Proficiency - Ability to use handheld devices and sales applications.
Problem Solving - Ability to respond to and resolve issues independently.
Attention to Detail - Accuracy in order capturing and execution standards.
Product & Market Knowledge - Understand company products, pricing, and market dynamics.
Adaptability - Thrive in dynamic retail/trade environments
General
The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing. Interested applicants, who meet the above employee specifications, should please apply. The successful incumbent will be required to relocate to the area.
Policy
At Coca-Cola Beverages Africa we are proud to celebrate diversity and we strive to achieve an equal opportunity workplace by being cognisant of affirmative action requirements. It is our policy to be mindful and compliant with all our regional requirements and national laws for those regions. Employment at Coca-Cola Beverages Africa is based solely on an individual's merit and qualifications directly related to their field of competence. We do not discriminate against an employee or potential employees because race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability and gender identity.
At the heart of our recruitment processes is the need to create a value driven experience for all applicants. To all recruitment agencies: Coca-Cola Beverages Africa does not accept agency resumes for roles that we post and make available. Please do not forward any resumes to any Coca-Cola Beverages Africa employees and Talent Teams as we are not responsible for any fees related to unsolicited resumes.