Academic And Student Experience Manager
Bloemfontein, Free State, South Africa
Job Description
Job Advert Summary
Eduvos is looking to hire the services on an Academic and Student Experience Manager at the Bloemfontein campus on a full time basis. Position Type:- Permanent
- To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey
Minimum Requirements
Minimum qualification:- At least an honours degree, preferably in management
- Minimum three years of managerial experience in an academic environment
- At least five yearsxe2x80x99 of service or customer management experience, preferably in higher education environment
Duties and Responsibilities
Responsibilities: As the Academic and Student Experience Manager, you will be primarily responsible for the following: A) Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)- Orientation, onboarding and induction
- Communication
- Contract management
- Facilities and venue compliance
- Support faculty delivery on campus xe2x80x93 facilitating lecturer evaluations/student feedback
- Sponsor engagement
- Academic support programmes
- Wellness programmes
- Employability and work readiness
Functional and Behavioural Competencies
Functional competencies: - MS Office
- Exposure to / experience with systems
- Project management skills
- Case management and other systems
- SLA management skills / matrix management skills
- Initiative and responsibility
- People leadership and development
- Relations and networking
- Influencing
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)
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Job Detail
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Job IdJD1274697
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBloemfontein, Free State, South Africa
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EducationNot mentioned