Job Description

Brief description

The main purpose of this position is to perform administrative tasks in support of departmental operations and divisional deliverables within the National Payment System Department (NPSD) at the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:


Engage in short-term planning and perform tasks against work plans as defined with the team leader/manager. Provide administrative and support services to the Business Support Division and NPSD as a whole. Provide support to the divisional manager through diary management (including logistical arrangements for appointments and travel), co-ordinate and track invitations and due dates to ensure timely responses to requests, prepare relevant documentation and reports (from consolidated information), and execute secretarial duties such as agenda preparation, minute taking and co-ordinating appropriate follow-up actions where applicable. Perform general tasks in support of NPSD's financial administration and ensure the timely submission of accurate payment information. Support the team leader/manager in his/her role as a sub-record manager as well as a training, facilities, information technology (IT) and fixed assets representative, and in effectively managing the requirements and resources of NPSD. Ensure the effective management of departmental facilities' requirements and resources, including NPSD's secondary site. Coordinate the planning and logistical arrangements for departmental events and functions. Coordinate the department's digital content across internet, intranet, and extranet platforms, ensuring timely responses to related inquiries. Engage effectively with internal and external stakeholders through effective relationship building. Perform administrative duties on an ad hoc or projects basis as requested by the team leader/manager, including relieving team members as required, while ensuring compliance with relevant guidelines, standards and policies. Perform work independently within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks. Diagnose problems and choose and/or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context. * Willingly address any gaps in own performance of tasks and activities against the required standard(s).