Job Description

Brief description

The main purpose of this position is to conduct corrective, preventative and emergency maintenance and enhancement on all physical electronic security systems within the Durban Cash Centre of South African Reserve Bank (SARB) thereby ensuring their health, integrity, availability and reliability.

Detailed description

The successful candidate will be responsible for the following key performance areas:


Identify opportunities for integration, collaboration and interfacing of physical electronic security systems with other systems and guide the implementation thereof. Plan and conduct corrective and preventative maintenance on physical security systems across the SARB Group facilities to ensure functionality and serviceability of all security systems. Monitor, review and maintain health status of all physical electronic security systems across SARB Group facilities. Provide first and second-line responses to any security system fault within the SARB Group to ensure that investigative diagnostics are conducted and faults are attended to by either being prepared or replaced. Manage third-line technical escalation support and remedial action plan on deployed physical electronic security systems across the SARB Group to ensure serviceability of all systems. Install, configure and test physical electronic security systems replacements components. Provide technical expert input on projects and initiatives, end-to-end research, design, build and run methodology in relation to the electronic physical security system. Provide a consolidated maintenance report, including findings, recommendations and remedial actions. Analyse, collate and escalate technical serviceability information to the Team Leader: Security Systems Technical Support for reporting, planning, decision making and third-party incident management. Provide quality assurance on installation and maintenance support performed by service providers to ensure that it is implemented according to the SARB standards and instructions. Source and provide technical information for the procurement process for all required electronic security systems equipment, services and vendor support to ensure that it meets all SARB technical specifications and standards for approval by the Team Leader/Senior Team Leader. Manage relationships with all stakeholders, vendors, role players and service providers to ensure functionality and serviceability of all security systems. Stay current with industry developments and best practices and apply these in the course of own work. * Perform standby duties and perform after hours maintenance work, where applicable.