Job Description

Brief description

The main purpose of this position is to manage and drive the implementation of an Information and Technology (I&T) Quality Management System (QMS), along with standards and processes that support the achievement of the South African Reserve Bank's (SARB) I&T quality objectives, as well as ensure that the I&T solutions and services provided to the SARB consistently meet high standard and effectively support the I&T strategy.

Detailed description

The successful candidate will be responsible for the following key performance areas:


Develop, implement and maintain the I&T quality management framework and processes for the SARB. Determine and establish best practices, standards, processes and responsibilities necessary to achieve the SARB's I&T quality objectives, ensuring alignment with I&T governance requirements. Provide input into the quality management policy and I&T quality objectives of the SARB. Determine the I&T quality requirements of stakeholders to ensure the delivery of high-quality I&T products and services. Develop quality management plans for I&T processes, projects and objectives across the SARB in accordance with I&T governance requirements (e.g. COBIT) Monitor the implementation of quality management plans to ensure target maturity levels are achieved for all I&T processes across the SARB. Promote the QMS and quality objectives throughout the SARB, including training subject matter experts, project managers and other relevant stakeholders in the implementation of the QMS. Develop and implement methods to measure and report on the effectiveness and efficiency of the QMS. Identify and mitigate risks associated with I&T quality management, ensuring compliance with relevant governance frameworks as well as regulatory and industry standards. Lead stakeholder engagements (internal and external), displaying the ability to solicit information as well as deliver a coherent and convincing message. * Stay up to date with developments in the I&T quality management field and apply new knowledge to own functional area.