Job Description

Job Summary To manage the end-to-end administration of security access cards and credentials for employees, contractors, and visitors in line with company security policies, access control procedures, and compliance requirements. The incumbent will ensure accurate issuing, updating, and deactivation of access cards and maintain secure and auditable records of all access activities and authorizations.
Requirements 1. Access Card Issuing and Management

• Issue, activate, deactivate, and replace physical access cards in accordance with approved access authorizations.
• Process access card applications, verifying approvals, ID documents, contract status, and clearance levels.
• Maintain strict controls over blank cards, issued cards, temporary passes, and lost/stolen reports.

2. Access Control System Administration

• Capture and update user profiles in the access control system (e.g., Gallagher, Babylon, Impro).
• Maintain current access permissions according to role-based access levels and sitespecific security zones.
• Flag and escalate any access control anomalies, unauthorized attempts, or duplicated card activities.

3. Records and Audit Compliance

• Maintain accurate records of all issued, expired, and revoked access cards.
• File and archive access authorizations, contractor registers, visitor logs, and cardholder agreements.
• Prepare reports for audits and investigations, including access history, logs, and exception reports.

4. Visitor and Contractor Access Coordination

• Facilitate issuing of visitor and contractor access cards, including temporary credentials.
• Coordinate with line managers, HR, and facilities for onboarding and offboarding security clearance.
• Ensure visitors are registered, signed in, and briefed on access restrictions and escort protocols.

5. Card Stock and Asset Management

• Monitor inventory levels of access cards, printers, ribbons, and other consumables.
• Arrange card printing, maintenance of badge printers, and assist with badge design and updates.
• Ensure secure storage of access card stock and supplies.

6. Service and Stakeholder Support

• Serve as the first point of contact for access-related queries, card reissues, and status updates.
• Support employees and contractors with technical or procedural issues related to access control.
• Liaise with the Control Room, HR, IT, and Facilities on integrated access requirements and escalations.

Education & Qualifications

• Matric (Grade 12) required.
• Post-matric certificate in Security Administration, Office Administration, or IT Systems is an advantage.
• PSIRA Grade C registration (minimum) preferred.

Experience

• 2-3 years' experience in a security administrative or access control environment.
• Experience working with access control systems (e.g., Babylon, Gallagher, Impro, Lenel) is preferred.
• Familiarity with corporate security policies and facilities procedures.

Skills and Competencies

• Strong attention to detail, organizational skills, and data accuracy.
• Good verbal and written communication.
• Proficiency in Microsoft Office (Excel, Outlook, Word) and security databases.
• Trustworthy, professional, and able to handle confidential information discreetly.
• Customer-focused with the ability to work under pressure and meet deadlines.

Security Clearance:
Must be eligible and willing to undergo a basic background check or security clearance, as applicable.
Working Conditions:

• Office-based role with regular interaction with staff, contractors, and visitors.
• May be required to work in secure or access-controlled areas and support access functions at other sites when needed

Centrax Digital
Recruiter

Skills Required