Job Description

Brief description

The main purpose of this position is to provide personal administrative support and assistance to the Head of Department (HoD) and senior managers within the Currency Management Department (CMD) at the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:


Manage and maintain the diaries of the HoD and senior managers within CMD, including logistical arrangements for appointments and travel in liaison with relevant personnel. Receive, screen and respond to incoming telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate people. Prepare and edit correspondence, communications, presentations and other documents, conducting basic research and analysis where necessary for this purpose. Collate and coordinate project-based and other information on behalf of the HoD and senior managers within CMD. Review the operating practices in own area and implement improvements where necessary. Maintain positive internal and external relationships on behalf of the HoD and senior managers within CMD, engaging with stakeholders at all levels of seniority. Create and maintain a contact database for the HoD and senior managers within CMD as well as a filing system in accordance with the File Plan of the SARB. Perform day-to-day duties in an ethical manner that involves maintaining absolute confidentiality in all matters related to the HoD and senior managers within CMD. * Execute any other tasks as instructed by the HoD and senior managers within CMD, as and when required.