Job Description

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the worldxe2x80x99s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

We operate in over 65 countries and we are ranked in the top 3 in 63 of those.

We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

Although we donxe2x80x99t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

Initial Hygiene is the worldxe2x80x99s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity

Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.

You would support our South African business based in Johannesburg.

Requirements To ensure that a professional and quality service is rendered to our clients at all times by ensuring that all services are completed on time and in accordance with Company policy. Preference will be given to suitable applicants in line with the Company Normalisation Policy.

• Zoning, routing and planning of contract and job work
• Liaise with customers to book initial and subsequent treatments and installations
• Ensure that all work due is completed every month
• State of service monthly verification and maintenance
• Capture technicians daily worksheets
• Monitor productivity daily
• Monthly card audit
• Maintain filing system for service cards and work lists
• Complaints xe2x80x93 all staff are expected to deal with complaints in a professional manner and within 48 hours of receiving the complaint.

Skills and Competencies

• Must be customer focused / orientated xe2x80x93 both external and internal customers
• Ability to identify customer needs and solutions
• Display initiative / be proactive
• Have integrity / be reliable
• Self-confident / assertive
• Highly developed communication skills, both written and verbal
• Lateral thinker
• Organisation and planning skills
• Problem solving / solution driven

Qualifications and Experience

• Service Planning Experience Advantageous
• Matric certificate or equivalent
• Computer literate xe2x80x93 MS Office
• Good numeracy skills

Benefits

Are you interested? Here's what you can expect when you join us...

A number of benefits including:

• Subsidised Medical Insurance
• Risk and Retirement funding
• Opportunity for Growth and Development

Employment Equity

Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!

Rentokil Initial