Procom Group

1. Purpose of the Role The Tier 2 Support Agent is responsible for handling escalated technical support issues that cannot be resolved by Tier 1, as well as performing on site support when required. This role ensures that customers receive…

1. Purpose of the Role The Technical Manager is responsible for providing advanced technical expertise, guidance, and leadership across Procom’s operations. While formally reporting to the CTO, the Technical Manager works closely with the Operations Manager to support the Support…

Job description: Key Responsibilities: Manage the day to day operations of the store room, ensuring it is clean, organized, and well maintained. Monitor stock levels and place orders with approved suppliers in line with business needs. Receive, check, and record…