Nutun CX

We are seeking a dedicated Energy Customer Service Specialist to join our dynamic contact centre team. The successful candidate will be responsible for delivering outstanding service and contributing to high levels of customer retention. The role requires strong communication skills,…

Quality Assurance Agent Key Responsibilities: 1. Call Evaluation: Listen to and assess customer calls, evaluating the quality of service provided by our customer service representatives. 2. Quality Scoring: Assign quality scores based on predefined criteria, identifying areas for improvement. 3.…